Last Updated: September 1, 2026

Welcome to Pugoxy. By browsing our website or placing an order with us, you’re agreeing to the terms outlined below. We’d encourage you to give them a read before making a purchase.

  1. About Pugoxy
    Pugoxy is an online footwear retailer based in the United States, specializing in loafers and sneakers. By using our site, you agree to follow all applicable laws relating to online shopping and website use.
  2. Placing Orders and Payment
  • Orders are processed through secure, authorized payment providers
  • Full payment is required before an order is confirmed or shipped
  • All prices are listed in U.S. Dollars (USD) and are subject to change without prior notice
  • It’s the customer’s responsibility to provide accurate billing, shipping, and contact details at checkout
  1. Shipping and Delivery
  • We currently ship only within the United States
  • Orders are processed within 1–2 business days
  • Standard delivery generally takes 4–6 business days once shipped, with a total estimated delivery window of 5–8 business days
  • All orders ship free of charge
  • While we work with reliable carriers, Pugoxy can’t be held responsible for delays caused by the shipping carrier or other circumstances beyond our control
  1. Returns and Refunds
  • Eligible items may be returned within 30 days of delivery
  • Return shipping is the customer’s responsibility, and there is no restocking fee on approved returns
  • Refunds are processed within 7 business days and issued to the original payment method
  • For full details, please see our Return & Refund Policy
  1. Product Descriptions
    We do our best to keep product photos and descriptions accurate, though slight color variations may occur depending on your screen settings or lighting. All products are sold as-is, and Pugoxy isn’t responsible for damage or alterations that occur after an item has been delivered and is in the customer’s possession.
  2. Intellectual Property
    Everything on our website — including text, images, graphics, and our logo — belongs to Pugoxy and may not be copied, reproduced, or reused without our written permission.
  3. Limitation of Liability
    Pugoxy is not liable for indirect, incidental, or consequential damages arising from the use of our website or products. In any case, our total liability is limited to the amount paid for the product in question.
  4. Updates to These Terms
    We may revise these Terms of Service from time to time. Any updates will be posted on this page, and continuing to use our website after changes are made means you accept the revised terms.
  5. Get in Touch

Pugoxy
322 W 22nd St, New York, NY 10011, USA
Phone: +1 (201) 618-2124
Email: support@pugoxy.shop

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Time Zone: Eastern Standard Time, GMT-05:00 (New York)